Real People, Real Success: Triniteq's Satisfied Customers

We help make our customers’ lives less complicated and their businesses more successful. Don’t just take our word for it - find out what our satisfied Australian customers are saying.

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Pancakes on the Rocks | NSW & QLD

“People want that face-to-face contact with a person but want to be able to control the ordering. So our staff have more time to give them advice on the menu rather than doing the mundane writing-down-the-order part.

“That's what they love, that's why they get into hospitality. That's allowed us to focus on that part of it and to take away the boring part of the job."

Find out why Nelson says "Don't wait. Because once you've done it, you'll be so happy you did it."

Perth Convention & Exhibition Centre | WA

"I've used Triniteq's point-of-sale systems at two venues. Initially, I implemented their system at HBF Park, where their service was exceptional, prompting me to bring them into the Perth Convention and Exhibition Centre.

The POS software is robust, responsive, stable, and proven to perform reliably under high-pressure event conditions, efficiently managing tens of thousands of attendees and processing millions of dollars in food and beverage sales within a 24-hour period.

The interface is intuitive and user-friendly, enabling casual agency staff to quickly learn and operate expertly, this ease of use has significantly improved queue clearance times compared to previous systems. From a technical perspective, the POS system is straightforward to manage and support, with any issues promptly addressed by Triniteq’s responsive and knowledgeable support team.

A standout feature is the live management reporting capabilities, accessible via mobile applications. These provide real-time visibility of critical sales data, enabling operations management to monitor revenue and performance while moving through the venue during events.

Overall, I am thoroughly impressed with Triniteq’s service and highly recommend them to any organisation seeking reliable, innovative, and high-performing point-of-sale solutions."

Brett Miell, Director of Technology & Digital Innovation

The team at Triniteq are awesome. They are super easy to work with and they have great staff members that always help out if I have any issues or questions. Highly recommend!"

Michael Lipari | Caffe Amaretto | WA

Very easy system to use with great analytical tools in the background. Plenty of tech support available to help when necessary."

Patrick Welch | The Riverside Café | WA

Great service and quick call backs. Easy to use system front and back of house. No issues."

Ian Hutchinson | Coast Port Beach | WA

User friendly. Most of the changes we can do by ourselves. Highly reliable support service."

Shammika Balagalle | Armadale Park Café | WA

Hurricane's Grill | NSW

"Hurricane's has been in business for 25 years and we’ve been using the Triniteq POS system across our 5 sites (Circular Quay, Brighton Le-Sands, Pyrmont, Castle Hill and Bankstown) for 15 years, so it has certainly evolved with our business. We’ve always found it easy-to-use which is a must for our busy, full-service restaurants.

We would recommend Triniteq to anyone looking for a new POS system, and especially to multi-site or franchise organisations where the system excels."

Craig Goldberg, CEO

A delicious looking meal at Hurricane's Grill

Hawkers Cuisine & Old Lane Street Eats | WA

I was initially sceptical about switching our POS system because I thought it would be too complicated. However, I decided to try it after speaking with a colleague who recommended Triniteq. From the start, the team at Triniteq impressed me with their willingness to customise the system to fit our complex needs.

We now have a unified system that handles all transactions across both venues efficiently, without the previous headaches of managing multiple POS systems. I couldn't be happier with the outcome!"

- Connie Lee, Owner