Point of Sale Support
Our philosophy is based on quality & support - the higher the quality of the product, the less support you need.
But if you do need support to sort out an issue or to learn how to maximise the earning potential of your POS, we're here to help.
How to Contact Support
If you can't find what you are looking for in the PowerEPOS Training Centre, or you need further help with your POS, get in touch.
We provide reliable, Australian-based support during and after business hours.
Call us on 1300 784 276, or drop us an email.
Triniteq Provides the Best Support for Your Hospitality Business
INSTALLATION
We provide easy guided remote & on-site (by request) installation & onboarding.
AFTER HOURS SUPPORT
Our Australian-based support team are available during & after business hours.
REPAIRS WORKSHOP
We repair POS terminals, printers, Waiterpads & more at our POS workshop.
HOSPITALITY CONSULTING
Our hospitality experts help you maximise the earning potential of your POS.
Customer Testimonials
Our business management systems and support are making our customers’ lives less complicated and their businesses more successful. But don’t just take our word for it - find out what our customers Australia wide are saying.
“I would definitely recommend Triniteq’s PowerEPOS to other businesses as it’s very easy to use and I can set it up the way I want to use it which makes it intuitive and easy to teach my staff how to use it.
It’s fast and really reliable and because it’s so easy to use, it helps me save money in wages because my employees will spend less time at the POS and more time with customers."
Savio El-Khoury, Owner
Two Brothers Mediterranean, NSW
"Hurricanes has been in business for 25 years and we’ve been using the Triniteq POS system across our multiple sites for 15 years, so it has certainly evolved with our business. We’ve always found it easy to use which is a must for our busy, full-service restaurants. We added Waiterpads for mobile ordering a few years back to maximise staff efficiency and provide better service which are still in use today, plus we run the full software suite to manage sales, stock...."
Craig Goldberg, CEO
Hurricanes Corporate Services, NSW
“Public Bar is well known for brilliant customer service and PowerEPOS has helped us increase the number of customers we can serve, and revenue, by being fast, really accessible, and user friendly. Insights is super useful and being able to check our business numbers on my phone makes it even more effective. I would recommend PowerEPOS as its quick and easy to set up and use, and Triniteq provide fast, professional support."
Paddi Egli, Venue Manager
Public bar, ACT
"Wanneroo Sports & Social Club has been using Triniteq for many years, right back to when we only operated cash registers. We have been running Triniteq’s WaiterPOS system at the club for 5 years now and we find it easy to use and very reliable.
A couple of years ago we added ‘Membership and Loyalty’ to our system to manage our club members and although it initially took some time to add all of our members, the management of our member accounts and yearly membership run is now automated which saves us so much time and money."
Heather Southern, Manager
Wanneroo Sports & Social Club, WA
“We looked at quite a few POS systems before we chose Triniteq and we’re glad we went with Triniteq's WaiterPOS in the end. We’ve now been using WaiterPOS at The Executive Lounge for a year and in that time we’ve found it easy to use, fast and new staff tend to pick it up quickly.
Being a part of Quest Apartment Hotels, we integrated our POS with Xero for accounting and RMS to allow guests to send food and drink charges to their room bill which has saved time and simplified our processes...."
Rachel Bell, Food & Beverage Manager
The Executive Lounge, WA
"VenuesWest recently chose Triniteq’s PowerEPOS as its point of sale across its self-managed venues including five cafes, a stadium, and numerous pop-up bars and mobile food vans. Our staff are very pleased with the functionality of the system, the design is user friendly and overall we have seen improved functionality and efficiency in just the number of weeks since going live.
From a management perspective, the reporting capabilities from the Insights module are invaluable and the flexibility to get realtime information on personal devices has significantly improved our operational decision making.
The assistance and support from Triniteq has been first class and we look forward to further developing and integrating PowerEPOS into our catering operations."
Daniel Etter, Catering Manager
Venues West, WA
“PowerEPOS has been a great addition to the business removing the double-handling we once experienced, making the business much more efficient. As it's so quick and reliable, floor staff can direct more attention to our patrons. The features we have found the most useful are splitting bills and having the ability to easily add or remove items from the bill as service progresses. We have been able to cut down on staff costs which has increased revenue.
The team working at Triniteq, especially Matthew, always provide assistance when needed, giving our team peace of mind. We have appreciated how helpful he has been, and the reliability and ease of use of the products. We have been very happy with our experience with Triniteq and the PowerEPOS system. I would definitely recommend Triniteq’s products to others."