RESTAURANT GIFT CARDS

Make Your Restaurant Giftable with Gift Cards & Vouchers

Sell and redeem gift cards or vouchers via PowerEPOS Gift Card Manager or Now Book It integration.

  • Generate immediate revenue without immediate costs
  • Build loyalty that lasts beyond the holidays
  • Increase average transaction value and frequency
Get in touch
Sales Analyst on a laptop
Gift Card Revenue Maximiser Cheat Sheet

Frequently Asked Questions

Find answers to frequently asked questions about how to sell and redeem gift cards and vouchers at your venue.

How can I start selling gift cards at my venue?

Getting started with gift cards is simple with Triniteq. If you're using PowerEPOS, the Gift Card Module integrates directly with your point of sale system and can be activated by Triniteq.

For venues using Now Book It for reservations, gift cards are built into your booking system. Contact Triniteq to enable the feature, and you can be selling physical and digital gift cards in no time. Both solutions require minimal setup and your staff can be trained in minutes.

How do customers purchase gift cards from my venue?

Customers can purchase gift cards in multiple ways. At your venue, staff can sell gift cards directly through the PowerEPOS system at any terminal or through Now Book It at your host stand.

Customers can also purchase digital gift cards online 24/7 through your website, which are delivered instantly via email. You can set custom denominations (such as $25, $50, $100) and even create special promotional bundles.

Digital gift cards eliminate inventory concerns while physical cards can be customised with your branding.

Can gift cards be used across all my locations?

Yes! For multi-site operations, both PowerEPOS and Now Book It sync gift card balances across your entire venue network in real-time.

A customer can purchase a gift card at one location and redeem it at any of your other venues. The system automatically tracks balances and redemptions across all sites, making it perfect for franchise operations, stadium concession stands with multiple outlets, or restaurant groups with several locations.

Your customers enjoy complete flexibility while you maintain full visibility and control.

How do I redeem a gift card when a customer wants to use it?

Redeeming gift cards is straightforward through both systems. In PowerEPOS, staff simply select the gift card payment option during checkout, scan or enter the gift card number, and the system automatically deducts the amount from the card balance. If the purchase exceeds the gift card value, customers can pay the difference using any other payment method.

For Now Book It users, customers can apply their gift card when making a reservation online, or staff can apply it when taking bookings. The system handles partial redemptions automatically, so if there's a remaining balance, it stays on the card for future use.

How do I track gift card sales and redemptions?

Both PowerEPOS and Now Book It provide comprehensive reporting on your gift card programme. You can view real-time data on total gift cards sold, outstanding balances, redemption rates, and revenue generated.

Reports show which denominations are most popular, peak sales periods, and identify unredeemed cards. This data helps you optimise your gift card strategy, forecast revenue, and measure the success of promotional campaigns.

For multi-site operators, you can view performance across individual locations or your entire network. Access these reports anytime through your Triniteq dashboard to make informed business decisions.